Terms of service

Changes to the Legal Notice:

SUHF reserves the right to modify this Legal Notice at any time. Any changes will be posted on this page and will be considered effective immediately after posting.

Intellectual Property:

All intellectual property rights of the content on this website and associated material are owned by "SUHF" or used with permission from the respective owners. This includes, but is not limited to, the design, logo, images, text, and other elements.

Liability:

SUHF strives to provide accurate and up-to-date information on this website, but does not guarantee the accuracy or completeness of the provided information. The company shall not be liable for any damage or harm resulting from the use of this website.

 

Payment Policy:

Payment Methods: We accept payments via credit/debit cards, bank transfers, and stable cryptocurrencies.
Payment Process: Payments are securely processed through a reliable online payment gateway.
Data Security: We are committed to protecting our customers' payment information and adhere to security standards.

Shipping Policy:

Delivery Times: We estimate delivery times and communicate them clearly on the product page and during the checkout process.
Shipping Options: We offer various shipping options, including standard and express, with specific rates for each.
Shipment Tracking: We provide a tracking number for customers to monitor the status of their order online.
International Shipping: We specify international shipping rates and delivery times, as well as potential additional costs like duties and customs.

Return Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unused or unworn, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To initiate a return, you can contact us at info@suhf.store. Please note that returns should be sent to the following address: 6173 NW 72nd AVE, DEL-11815 MIAMI FL 33166.

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without prior return request will not be accepted.

You can always contact us for any return-related questions at info@suhf.store.

Damages and Issues:

Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and resolve it.

Exceptions / Non-returnable Items:

Certain types of items cannot be returned, such as perishable goods, custom products (e.g., special orders or personalized items). Unfortunately, we cannot accept returns of sale items or gift cards.

European Union 14-Day Cooling-Off Period:

Notwithstanding the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within a 14-day period, for any reason and without justification. As mentioned earlier, your item must be in the same condition as you received it, unused or unworn, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds:

We will notify you once we have received and inspected your return and inform you whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may also take some time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at [info@suhf.store].